You have the device flow, we build the repair operation.
Workshop design, processes, digital tools, training, and ongoing support. Operational in as little as 3 months.*
*For a standard 12k devices/year workshop. Timeline varies by project scope.
Ecosystem, associations and technology partners
*Based on a standard 12k devices/year workshop. Actual timeline depends on project scope. How the value multiple is calculated.
The challenge
You have the device flow.
But integrating repair is complex.
No time, no expertise
Building a repair line from scratch takes months of trial-and-error, specialized recruitment, and process engineering most organizations don't have in-house.
Missing industrial tools
Off-the-shelf ERPs don't handle refurbishment workflows. Traceability, grading, and reporting require purpose-built systems.
Unclear ROI
Without proven methods and benchmarks, decision-makers can't build a reliable business case for repair integration.
What we deliver
A turnkey refurbishment operation, end to end.
Five integrated pillars. You focus on your core business - we handle the repair infrastructure.
Workshop design & infrastructure
Lean layouts, ESD-compliant workstations, tooling specs, and scalable zoning - designed for throughput and quality from day one.
Processes & quality standards
End-to-end SOPs, grading frameworks, decision trees, EU/US compliance, and continuous improvement routines built in.
Training & R&D transfer
Structured training programs, certification paths, and continuous access to the latest repair methods across the network.
Ongoing support & continuous improvement
A dedicated engineering team monitors your operations, drives continuous improvement, and provides ongoing support under your license.
Who it's for
Two businesses, two starting points.
The repair line is the same industrial object. What differs is the flow it plugs into and the margin it recovers.
For ITADs
You already collect the devices, erase the data and move the volume. The margin you are not capturing sits in the units that go out as parts or as scrap because there is no repair line behind the wipe.
Repair capacity for ITADsFor IT service providers
You deploy the fleet, support it for three or four years and take it back at refresh. Then the value walks out of the door: the returned devices go to a broker, and someone else books the margin on hardware your client trusted you with.
Keep the second lifePilot workshop
Seensys: our pilot workshop in Toulouse, France.
The living lab for our entire offer. Every process, tool, and training program is validated in production before deployment to partners.
Seensys processes thousands of IT devices annually and is where every REAV process, ERP feature, and training program is validated before reaching your workshop. Meet the team and The Repair Group ecosystem.
Visit seensys.comOur method
From audit to long-term partnership, in 3 phases.
Audit
A FEW WEEKSOn-site diagnostic, gap analysis, action plan and dimensioning of the deployment.
Deployment
A FEW MONTHSProcess design, training, equipment, certification readiness and tools rollout.
Continuous Support
LONG-TERM PARTNERSHIPOngoing governance, audits, R&D transfer and access to REAV License services.
Engagement models
Choose the model that fits your strategy.
License
REAV acts as your semi-external production and R&D engineering team. Access a licensed playbook with standards, ERP, supply chain, training and audits, while keeping full ownership of your workshop.
- Semi-external production & R&D engineering team
- Brand & standards license
- On-site launch team
- Performance reviews & monitoring
Consulting
Keep your brand and operations. We design, implement, and coach your teams to reach industrial-grade performance.
- Blueprint, SOPs, ERP setup
- Ramp-up program & coaching
- Audits & continuous improvement
Joint Venture
Co-invest and co-govern a local entity. Aligned incentives on throughput, quality, and profitability.
- Shared capex & governance
- Integrated leadership & reporting
- Multi-year growth roadmap
Every model lets you benefit from continuous improvements developed across the entire REAV ecosystem.
What you get with a REAV License.
A complete operating system for industrial refurbishment, built on a decade of repair operations experience. You own the workshop. REAV powers it day after day.
Workshop blueprint & standards
Floor plan, workstation specs, ESD zoning, ergonomics and capacity model designed for your device mix.
SOPs & quality framework
End-to-end repair SOPs, grading frameworks, decision trees and EU / US compliance templates kept up to date.
REAV ERP (Odoo + Blancco)
Purpose-built ERP based on Odoo, with native Blancco integration that auto-fills test and erase data for full traceability per client and per lot. Explore the ERP. For ITADs.
REAV chatbot & knowledge
All your SOPs, processes and field feedback in one platform, connected to an AI chatbot that delivers fast, accurate answers to your operators. Meet GustAV.
Training & certifications
Repair, microsoldering, industrial standards, management and logistics. Structured onboarding and certification paths per device category.
R&D transfer & external lab
New methods, diagnostic tools and process innovations developed across the network, plus access to REAV as an external R&D lab for your own projects.
Centralized purchasing hub
Sourcing of workstations, tools, software, devices and spare parts through REAV, benchmarked and tested in real industrial conditions.
Technical & operational hotline
Direct line for your operators and managers to get answers on any technical or operational question. Let REAV handle the complexity for you.
Audits, monitoring & governance
Recurring operational audits, continuous performance monitoring powered by field data from several facilities, and quarterly business reviews.
Semi-external engineering team
A dedicated production and R&D team working for your refurbishment activity, monitoring KPIs and driving continuous improvement long-term.
Brand & standards license
Operate under the licensed REAV framework: industrial standards, supply chain logic, training programs and recurring audits enforced by REAV.
Sales & partner network
Sales recommendations, partner finding, marketing and sales channel audit to help you turn your output into actual revenue.
A simple license fee.
The License is provided for a license fee, calibrated to your specific needs. The applicable terms are defined together during the scoping phase and set out in your licensing agreement.
Ecosystem
Backed by The Repair Group.
A vertically integrated ecosystem - active since 2019 - covering every layer of the repair value chain.
The Repair Group
Strategic backbone and industrial standards since 2019.
Seensys
Live pilot workshop. 12,000+ devices processed yearly.
The Repair Academy
Over 1,000 technicians certified worldwide.
iSpart
Spare parts recovery and reuse for sustainable supply chains.
Build your refurbishment
capability with REAV.
Tell us about your project. We'll respond with a scoped proposal.